Frequently Asked Questions

Have a question? We're happy to help.

What is Frenting?

Frenting is a private booking app and payment tool for renting your place or things only to people you already know and trust. It's designed for family, friends, neighbors, and shared-use situations — not public rentals.

What is a circle?

A circle is a trusted group of people that you create and share your listings with. You might create a circle for your family, your neighbors, a friend group, or a community organization. You can have as many circles as you want, and everything shared inside each circle stays private.

Is Frenting like Airbnb?

Not exactly. Frenting is an alternative to Airbnb and VRBO for people who want to rent their space or things to people they already know and trust. There are no public listings, no search or maps, no reviews or ratings, and no strangers. Every listing on Frenting is private and shared by the owners.

Who can see my listings?

Listings on Frenting are not publicly searchable. You control who sees each listing. You can share your listing with any of your circles. If someone doesn't have your link or isn't in one of your circles, they can't see your listing. And you can approve or decline any booking request at any time.

Can I share a listing with someone who isn't in my circle?

Yes, you always have the option to share a private link with someone outside of your circle.

Do I have to rent to everyone who requests a booking?

No. You're always in control. Owners can approve or decline booking requests, block off dates, and change availability or rules at any time. Frenting is designed to support flexibility and ease.

How much does Frenting cost?

It's free and easy to join Frenting as an owner or create a listing. Owners pay a simple 5% booking fee only when they receive a paid booking. If you choose to share something for free, there's no booking fee. We only make money if you're making money.

How much do renters pay per booking?

It's free and easy to create an account, create a circle, or join someone's circle. Renters pay a 3% service fee when they book a space or reserve an item to cover secure payment processing. If a listing is offered at no charge, there are no renter fees.

How do payments work?

Renter credit cards are processed securely at the time of booking and are charged only when the booking is confirmed by the owner. This helps avoid awkward follow-ups and ensures everyone is on the same page. Payments are processed securely through Stripe. Owners receive payment details and records through their Frenting dashboard and are paid out through PayPal or Venmo within 3 business days after the booking is confirmed.

Can I use Frenting for a family cabin?

Yes — many people do. Frenting works especially well for shared family cabins and lake houses where scheduling needs to be easy, expectations need to be clear, and communication can get messy. We're continuing to build tools specifically for shared family properties and other shared assets.

What kinds of places or things can I list?

People use Frenting to share cabins and vacation homes, lake houses and shared family properties, campers, RVs, and vans, boats, tools, sports equipment, outdoor gear, party supplies, and other stuff. If you only want to rent privately to people you know, Frenting likely fits.

Is Frenting available everywhere?

Frenting is available wherever private short-term rentals are allowed. Owners are responsible for complying with local laws, regulations, and community rules.

Why doesn't Frenting have reviews?

Because reviews make sense for strangers — not for people who already know each other. Frenting is built around trust, clarity, and existing relationships, not ratings or algorithms.

What if something goes wrong?

We encourage owners and renters to communicate directly and resolve issues respectfully. Frenting provides structure and documentation, but rental agreements are between owners and renters.

Does Frenting provide insurance?

No. Frenting does not provide insurance or guarantees. Owners are responsible for ensuring they have appropriate coverage for their place or items.

What kind of support does Frenting offer?

Our support team is here to help you in every way possible — whether you're having a technical issue or have an idea to make our platform better. The best way to reach out is to email us at hello@gofrenting.com.

Still have questions?

We're happy to help. Contact us at hello@gofrenting.com, and we'll get back to you.